FAQ
Our Guide to your
Frequently Asked Questions
Find quick answers to common questions about Solid Wave, or contact our support team if you need further assistance.
Last Updated on January 10, 2026
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General Questions
Covers the basics of Solid Wave, how it works, account setup, and internet access.
Solid Wave is a high-speed internet service by TTNet designed to provide fast, stable, and affordable connectivity for homes and businesses across Cameroon.You can get started by connecting to the Solid Wave network, creating an account, and choosing a data plan that suits your needs.Yes. New users can enjoy 30 minutes of free internet access to test the speed and reliability before subscribing. -
Features and Plans
Includes information about data plans, wallet features, connectivity options, and usage tracking.
Solid Wave plans include high-speed internet access, a smart wallet for payments, data usage tracking, voucher sharing, and support for Wi-Fi and LAN connections.Yes. You can switch or renew your data plan anytime through your wallet, depending on your usage and needs.Nexux empowers users with smart tools for AI-driven research, content automation, accurate fact-checking, and advanced plagiarism detection.Solid Wave offers internet speeds ranging from 10Mbps to 20Mbps, depending on your selected plan and coverage area. -
Wallet & Payments
Explains payment methods, auto-renewals, and transaction tracking.
The wallet allows you to top up funds, pay for subscriptions, enable auto-renewal, and manage your internet access easily.You can top up your wallet using MTN Mobile Money and Orange Money.Yes. Your wallet shows a full transaction history, including top-ups, renewals, and data usage records. -
Data Usage & Connectivity
Details data monitoring, device tracking, and connection types.
You can monitor your real-time data usage and see all connected devices directly from your Solid Wave dashboard.Yes. Solid Wave allows you to generate data vouchers that can be shared with friends or family.Yes. Solid Wave supports PPPoE and direct LAN cable connections for stable performance and accurate data tracking. -
Customer Support
Information about help channels and assistance.
Solid Wave provides customer support to help with connectivity issues, account management, and general inquiries.Yes. Helpful guides and usage instructions are available to assist you in managing your internet service.You can contact the support team through the official TTNet support channels for quick assistance.
Try Solid Wave for Free
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and experience fast, reliable connectivity before you subscribe.
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